Generated by All in One SEO v5.0.1.1, this is an llms.txt file, used by LLMs to index the site. # First Person Care Consultants - Milwaukee WI A Trusted IRIS Consultant Agency ## Sitemaps - [XML Sitemap](https://firstperson.org/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Betty McAdoo](https://firstperson.org/betty-mcadoo/) - Betty McAdoo brings more than 25 years of experience in healthcare and customer service to her role at FPCC. She is currently pursuing a degree in Human Services and holds CNA, CBRF, and CPR certifications, along with specialized training in gerontology, child mental health, and interpersonal communication. Betty is passionate about helping others build confidence, - [Tekoa Maury](https://firstperson.org/tekoa-maury/) - Tekoa Maury brings experience in healthcare and patient care to her role at FPCC. She has worked as a Certified Nursing Assistant and is also trained as a Dental Assistant. Tekoa holds CNA and CBRF certifications and is known for her strong time management, organization, and ability to balance multiple responsibilities while maintaining quality care. - [Ann Holfeltz](https://firstperson.org/ann-holfeltz/) - Ann Holfeltz brings decades of experience in human services, case management, guardianship, and education to her role at FPCC. She holds bachelor’s degrees in Behavioral Science and Psychology with a minor in Sociology and has earned certifications in LTCFS, Adult Guardianship, Trauma-Informed Care, and Mental Health First Aid. Ann is passionate about supporting individuals and - [Vanessa Henning](https://firstperson.org/vanessa-henning/) - Vanessa Henning brings experience in client resource management and healthcare support to her role at FPCC. Prior to joining the team, she served as a Client Resource Manager with Sunni Days Care Services, where she worked closely with individuals with autism, disabilities, cancer, and hospice needs. Vanessa holds an Associate Degree in Behavioral Science and - [Cristina Murray](https://firstperson.org/cristina-murray/) - Cristina Murray is an IRIS consultant who enjoys helping individuals and families navigate services and resources in their community by focusing on person-centered care.Her professional background includes being an administrative assistant, home health coordinator, manager of an adult family home, nursing staff coordinator, and caregiver. These roles showcase Cristina’s drive to aid people in the - [Sarah Foley](https://firstperson.org/sarah-foley/) - Sarah Foley has been an IRIS Consultant for over five years. Sarah previously worked at TMG as an IRIS Consultant. Sarah has experience working with people with autism, the frail elderly, people with disabilities, and people with mental health difficulties. Outside of work, Sarah enjoys foraging for plants, learning about natural medicine, and participating in - [Shanice Brown](https://firstperson.org/shanice-brown/) - Shanice Brown brings a strong background in both professional experience and education to her role as an IRIS Consultant. She has previously worked as a personal care aide in the IRIS program and as a CNA for Advocate Aurora, gaining valuable experience in caregiving, nursing, home care, and home health. Her experience in these fields - [Amanda Stoxen](https://firstperson.org/amanda-stoxen/) - Amanda Stoxen brings a multitude of professional experience and education into her role here at FPCC. She has been with the organization for 6 years as an IRIS Consultant. Before that, however, Amanda has 10 years of experience under her belt working at a Day Program, starting as a specialist and working her way up - [Genavava Diggins (GG)](https://firstperson.org/genavava-diggins-gg/) - Genavava Diggins (GG) has a solid mix of professional experience and education that she brings to her role as an IRIS Consultant. She has worked as a WRAP/CCS Care Coordinator and a CCS Support Specialist, demonstrating her commitment to helping others through community services. GG also has experience in youth sports coaching and coached 3rd - [Brandy Udelhofen](https://firstperson.org/brandy-udelhofen/) - Brandy Udelhofen is an IRIS Consultant with extensive experience in various fields, with a passion for supporting individuals and families. Brandy’s previous job experience includes being a mobile crisis outreach counselor, a housing stability case worker, and a home health specialist, among other roles. Her diverse work experiences demonstrate the depth of Brandy’s passion for - [Scott Fuller](https://firstperson.org/scott-fuller/) - With a passion for helping others, Scott Fuller brings compassion and dedication to his work as an IRIS Consultant. Scott’s professional background includes roles such as a Parks & Recreation Coordinator, where he developed skills in First aid and became CPR Certified. Scott maintained this role for almost 25 years, demonstrating his loyalty and commitment - [Ebony Jackson](https://firstperson.org/ebony-jackson/) - Ebony is a dedicated and compassionate professional with a goal to support others through creating positive connections. Ebony has experience in client-centered environments where she brings strong communication, organization and adaptability to her participants. Ebony prides herself on being reliable, approachable while also always being willing to learn and grow. Ebony has honed in on - [Summer Schnell](https://firstperson.org/summer-benn/) - Summer Schnell previously worked at Aurora Healthcare as a medical assistant and Serenity Villa as a certified nursing assistant. Summer received her bachelor’s degree from the University of Wisconsin-Milwaukee in 2024 and is currently working towards her master’s degree. Summer has extensive experience working with older adults to help them achieve their personal health goals - [Katie Harris](https://firstperson.org/katie-harris/) - Katie earned her Associates degree in Criminal Justice from Gateway Technical College in 2016 and her Bachelor’s of Science Degree in Psychology from Upper Iowa University in 2024. Katie has experience in and specializes in working with elderly, frail, and/or disabled adults as well as caring for children with disabilities and/or special needs. Katie has - [PaHoua Yang 💬](https://firstperson.org/pahoua-yang/) - Bilingual- Hmong - [Jolanda Zhuka 💬](https://firstperson.org/jolanda-zhuka/) - Bilingual- Albanian - [Medelis Miranda 💬](https://firstperson.org/medelis-miranda/) - Bilingual-Spanish Speaking - [Diana Nieves 💬](https://firstperson.org/diana-nieves/) - Bilingual- Spanish Speaking - [Natalie Braden](https://firstperson.org/natalie-braden/) - Natalie Braden has gained valuable experience in past and current work in social services, particularly in high-stakes and crisis environments. I am working as a crisis counselor, providing immediate support to individuals in crisis situations. Additionally, she has internships with the Department of Corrections, Lad Lake, and Wisconsin Community Services (WCS). She has previous exposure - [Dawn Paradiso-Hansen](https://firstperson.org/dawn-paradiso-hansen/) - Dawn Paradiso-Hansen earned her degree in communications from Iowa Western University in 1989. Dawn has been able to contribute to multiple organizations in a variety of ways including but not limited to assisting with budgeting, fundraising, and networking. All of Dawn’s work has been focused on working collaboratively with others, in hopes to help the - [Sir Davis](https://firstperson.org/sir-davis/) - Sir Davis received his AAS in Marketing Management at Milwaukee Technical College in 2005. Sir has experience in working with individuals with mental health needs and is familiar with domestic violence services. In his free time, Sir enjoys spending time with his wife and three sons. Sir believes he was born to advocate for others. - [LaTonya McKinnie](https://firstperson.org/latonya-mckinnie/) - LaTonya McKinnie previously worked at Guest House of Milwaukee as a homelink case manager, ROSS Innovative Employment Solutions as a financial employment planner, and Froedtert & the Medical College Wisconsin as a medical assistant/medical administrative assistant. LaTonya earned her associate degrees in applied science as a medical assistant and medical administrative assistant in 2011 and - [Orlondo Mukkara](https://firstperson.org/orlondo-mukkara/) - Orlondo Mukkara has vast experience working in the human services field. He previously worked at the Waukesha School District as a special education assistant, Norris Inc as a lead overnight residential care specialist, and many other organizations. Orlondo received his bachelor’s degree in psychology from Carroll University in 2005. He specializes in working with the - [Precious King](https://firstperson.org/precious-king/) - Precious King preciously worked at the ADRC of Kenosha County as a case worker. She received her bachelor’s degree in criminal justice from UW-Parkside in 2023. Precious specializes in working with people with disabilities and the elderly. Outside of work, Precious enjoys reading and spending time with her family. Serving the following counties: Milwaukee County - [Felisha Murphy](https://firstperson.org/felisha-murphy/) - Felisha Murphy previously worked at Brotoloc South as a program manager and Society’s Assets as a homecare supervisor. Felisha earned her CMAA and CCMA from Herzing University in 2017. She is certified in first aid, medication administration, and CBRF. Felisha has experience working with adults with physical and developmental disabilities, as well as with people - [Roshawn Key](https://firstperson.org/roshawn-key/) - Roshawn Key previously worked at Molina Healthcare as an IRIS Consultant and Crisis Prevention Institute as a compliance administrator. He received his bachelor’s degree in psychology from Upper Iowa University in 2011 Roshawn has experience working in the mental health and crisis intervention field. Outside of work, Roshawn enjoys cooking, gardening, singing, and biking. Serving - [Guitar Hansana](https://firstperson.org/guitar-hansana/) - Guitar Hansana previously worked at Granite Hills Hospital as a scheduling coordinator and mental health technician, as well as at VistaCare as a service and support director. Guitar earned her associate degree in psychology from Southwestern College in 2022. Guitar has experience with applied behavioral analysis (ABA) for children and adults, as well as experience - [Dave Schwabauer](https://firstperson.org/dave-schwabauer/) - Serving the following counties: Milwaukee County Green Lake County Ozaukee County Sheboygan County Waushara County Dave can be reached at 414-559-0621 or via email at david.schwabauer@firstperson.org - [Steve Erickson](https://firstperson.org/steve-erickson/) - Steve Erickson previously worked at the Down Syndrome Association of Wisconsin as a regional employment services manager, as well as at Society’s Assets as a director of independent living. Steve is also former a board member on the Wisconsin Coalition of Independent Living Centers. He is currently a volunteer guardian for the Kenosha county aging - [Tamika Morris](https://firstperson.org/tamika-morris/) - Tamika earned her trauma counseling certificate from UW-Milwaukee in 2021. She has more than 20 years of experience working in human services working with the frail elderly, people with disabilities, and people with mental health issues. Outside of work, Tamika enjoys working part-time as a motor coach driver. Serving the following counties: Milwaukee County Tamika - [Venice Grayson](https://firstperson.org/venice-grayson/) - Venice Grayson previously worked at AJA Enterprise as a care coordinator, Milwaukee Academy as a youth care worker, and Rogers Behavioral Health as a residential care specialist. Venice earned her bachelor’s degree in criminal justice with a minor in social work from Upper Iowa University in 2018. Venice specializes in helping people with disabilities find - [John Koons](https://firstperson.org/john-koons/) - John Koons has experience as a case manager at Cornerstone Community Outreach, as well as a confidential program assistant at the Wisconsin Department of Workforce Development. John earned his associate’s degree in social science from Truman College. He also has a certificate as a home modification specialist from the Wisconsin Coalition of Independent Living Centers. - [Monique Rinvil](https://firstperson.org/monique-rinvil/) - Monique Rinvil previously worked as the director of social services at the Bay at water's Edge Health, as well as Kenosha Estates. She also worked as the lead teacher at Love N Care Academy. Monique earned her associate's degree in human services from Gateway Technical College and her bachelor of science degree in human services - [Lisa Jewell](https://firstperson.org/lisa-jewell/) - Lisa Jewell previously worked as a community liaison for the Milwaukee Center for Independence and as the owner and operator of Innovative Senior Living, LLC. Lisa earned a degree in fashion design from Waukesha County Technical College. She has also received certifications and accreditations in dietary needs, meal planning, food preparation, Alzheimer’s and Dementia care, - [Heather Reichert](https://firstperson.org/heather-reichert/) - Heather Reichert previously worked as a DME specialist at SSM Health at Home and as a PSR representative at UW Yahara Clinic. Heather earned her Bachelor of Science degree in hospitality management from the University of Wisconsin-Stout in 1996. Heather has experience helping customers get the right durable medical equipment they need. In her free - [Camina Simmons](https://firstperson.org/camina-simmons/) - Camina Simmons has experience as a lead facilitator at Family Preservation Services, where she assisted individuals with creating and achieving their goals, as well as offering them the skills needed to achieve those goals. She also worked as a crisis counselor at New Horizons. Camina earned her associate's degree in human services from Milwaukee Area - [Cheryl Teague](https://firstperson.org/cheryl-teague/) - Cheryl Teague has an extensive background working in social services with over 18 years of case management experience. Cheryl earned her master of science degree in education from Concordia University, and has worked with diverse populations during her time as a case manager. A driving force behind Cheryl's work is her passion for helping people live their best lives on ## Pages - [Home](https://firstperson.org/) - First Person Care Consultants is a certified IRIS Consultant Agency who has led the way in self-directed long term care programming at the Centers for Independence (CFI). - [Counties We Serve](https://firstperson.org/our-services/counties-we-serve/) - Counties We Serve Adams, Calumet, Columbia, Crawford, Dane, Dodge, Fond du Lac, Grant, Green, Green Lake, Iowa, Jefferson, Juneau, Kenosha, Lafayette, Manitowoc, Marquette, Milwaukee, Outagamie, Ozaukee, Racine, Richland, Rock, Sauk, Sheboygan, Walworth, Washington, Waukesha, Waupaca, Waushara, and Winnebago. Your IRIS Consultant can assist you in identifying your needs and support. Get Help Now: - [Community Resources](https://firstperson.org/community-resources/) - Find help near you Explore support and services across the counties we serve Provider Search Forward Health Provider Search DME Provider Search Blind or Visually Impaired Information and Services Office for the Deaf and Hard of Hearing Aging Resources Advance Directive Senior Farmers' Market Nutrition Program Five Wishes- Aging With Dignity EMS- DNR Information Wisconsin - [Eligibility Screeners](https://firstperson.org/eligibility-screeners/) - Eligibility Screeners Stacey RichardsEligibility ScreenerStacey Richards has 25 years of experience working with people of all ages facing barriers to independence including specialized experience working with autistic people, youth in transition, and the elderly. She is a graduate from Kaplan University with a bachelor’s degree in health science.Stacey has worked in school districts, day programs, home care - [Support Staff](https://firstperson.org/support-staff/) - Support Staff Kao XiongIntake & Enrollment Specialist Kao Xiong is the intake and enrollment specialist for First Person Care Consultants. She previously worked for iLIFE as an onboarding specialist and quality assurance specialist.Kao graduated from Waukesha Technical College in 2018 with an associate’s degree in administration. Kao is bilingual and speaks Hmong and English.When not - [Leadership](https://firstperson.org/leadership/) - Leadership Karrie KnappDirectorKarrie Knapp is the Director of First Person Care Consultants. She has special experience working with persons with intellectual disabilities, developmental disabilities, and chronic mental health diagnoses.Karrie Knapp is the Director of First Person Care Consultants. She has special experience working with persons with intellectual disabilities, developmental disabilities, and chronic mental health diagnoses. She began her career working for - [About FPCC](https://firstperson.org/about-fpcc/) - About FPCC A CERTIFIED IRIS CONSULTANT AGENCY (ICA) First Person Care Consultants is a nonprofit organization and certified IRIS Consultant Agency (ICA). We provide experienced IRIS consultants to support Wisconsin participants as they self-direct their long-term care services. Before founding First Person Care Consultants, our leadership developed programming for the Centers for Independence, - [IRIS Consultants](https://firstperson.org/iris-consultants/) - Meet Our Consultants With extensive experience in serving people with disabilities and older adults in southeastern Wisconsin, our consultants are experts in the resources and supports available to you. We have a particular expertise in assisting people who are living with autism and mental illness. Bilingual Consultants:Any consultant with a "💬" next to their name - [Events](https://firstperson.org/events/) - Events View upcoming transition fairs, community events, conferences and more below. Join us at these events to learn more about our agency and the services we provide. Upcoming Events: October 20-22, 2025Self-Determination Conference That's all for now!Keep checking back regularly for updates on future events! Previous Events: WCTC Transitions Fair 2025FPCC's director, Karrie Knapp, at - [Success Stories](https://firstperson.org/about-fpcc/success-stories/) - Participant Success Stories Gerda Franksiskas After Kina had her 73-year-old mother, Gerda Franksiskas, move into her home to try to rebuild her life, she noticed her mother was struggling with her memory. Kina soon realized that her mother was not happy with certain aspects of her life and that the stress she had gone through - [Careers](https://firstperson.org/careers/) - When you want a career that gives you the opportunity to help people improve their quality of life, consider a position at First Person Care Consultants. Besides a competitive and comprehensive benefits package, First Person Care Consultants, through the affiliation of Centers for Independence, offers an inclusive environment that embraces diverse thoughts, backgrounds, experiences, and - [Contact Us](https://firstperson.org/contact-us/) - Contact Us For more information, please contact us Phone: 414-336-2448 Email: info@firstperson.org Fax: 414-755-7247 - [What is EVV](https://firstperson.org/evv/) - EVV EVV RESOURCES Your IRIS consultant and Fiscal Employment Agency can assist you with questions or concerns you may have related to the using Electronic Verification System (EVV). Reference the links below for specific EVV resources available to you from your Fiscal Employer Agency and Department of Health Services. EVV flyerDownload Department of Health Services - [IRIS](https://firstperson.org/iris/) - IRIS IRIS LINKS AND RESOURCES IRIS Program How to enroll in IRIS IRIS SDPC IRIS Reports & Resources IRIS STANDS FOR INCLUDE – Wisconsin frail elders, adults with physical disabilities and adults with intellectual/developmental disabilities with long term care needs who are Medicaid eligible are included and stay connected to their communities. RESPECT – Participants choose their - [Our Services](https://firstperson.org/our-services/) - Our Services Road to Enrollment Aging & Disability Resource CenterFind your local ADRC to learn about your long-term care options, including IRIS. First Person Care ConsultantsOur consultants will help you complete your enrollment once you are determined to be eligible for the IRIS program and if you have selected us as your IRIS Consultant Agency. - [Meet Our Staff](https://firstperson.org/meet-our-staff/) - Meet Our Staff You can be confident that your First Person Care Consultant is a strong advocate for your ability to make your own decisions and self-direct your care. Since our company grew out of, and is an affiliate of, the Centers for Independence, our consultants have a deep appreciation for the principles of self-direction. - [Frequently Asked Questions](https://firstperson.org/frequently-asked-questions/) - Frequently Asked Questions How do I get started?Contact your local Aging and Disability Resource Center to begin your IRIS enrollment. Your ADRC will help you choose an IRIS Consultant Agency, such as First Person Care Consultants. If you choose FPCC as your IRIS consultant agency, our intake and enrollment specialist will assist you with choosing - [Participant Employment](https://firstperson.org/employment/) - Participant Employment The IRIS program offers various types of employment support to IRIS participants to obtain and maintain employment. First Person Care Consultants is here to assist you with meeting your employment goals. Please reach out to your IRIS Consultant for additional resources and support. Employment Resources Employment Resources FlyerDownload Office of Disability Employment DHS - [Follow Us](https://firstperson.org/follow-us/) - Follow Us Engage with us on our Social Media platforms and stay informed with what is going on with us! We go to a lot of conferences and work with some really great people all around Wisconsin! If we work with you, connect with us wherever you are at in the digital world. - [COVID-19](https://firstperson.org/covid-19/) - COVID-19 WHAT IS COVID-19? COVID-19 is a communicable, respiratory disease that can cause severe illness in some people. COVID-19 is easily spread from person to person through respiratory droplets and aerosol particles released by people with COVID-19 during coughing, sneezing, singing, talking, and breathing. VACCINE INFORMATION If you are interested in receiving a COVID-19 vaccine, - [Resources](https://firstperson.org/resources/) - Resources Find support for self-managing your long-term care services with your First Person IRIS Consultant. You'll also find a wealth of information and assistance by tapping the resources listed in this section. IRIS Participant Employment EVV COVID-19 Community Resources FAQ Events ## Categories - [Dane County](https://firstperson.org/category/dane-county/) - [Dodge County](https://firstperson.org/category/dodge-county/) - [Fond du Lac County](https://firstperson.org/category/fond-du-lac-county/) - [Green Lake County](https://firstperson.org/category/green-lake-county/) - [Jefferson County](https://firstperson.org/category/jefferson-county/) - [Kenosha County](https://firstperson.org/category/kenosha-county/) - [Milwaukee County](https://firstperson.org/category/milwaukee-county/) - [Manitowoc County](https://firstperson.org/category/manitowoc-county/) - [Ozaukee County](https://firstperson.org/category/ozaukee-county/) - [Racine County](https://firstperson.org/category/racine-county/) - [Rock County](https://firstperson.org/category/rock-county/) - [Sheboygan County](https://firstperson.org/category/sheboygan-county/) - [Walworth County](https://firstperson.org/category/walworth-county/) - [Washington County](https://firstperson.org/category/washington-county/) - [Waukesha County](https://firstperson.org/category/waukesha-county/) - [Waushara County](https://firstperson.org/category/waushara-county/) - [Winnebago County](https://firstperson.org/category/winnebago-county/) - [Calumet County](https://firstperson.org/category/calumet-county/) - [Outagamie County](https://firstperson.org/category/outagamie-county/) - [Waupaca County](https://firstperson.org/category/waupaca-county/) - [Juneau County](https://firstperson.org/category/juneau-county/) - [Sauk County](https://firstperson.org/category/sauk-county/) - [Richland County](https://firstperson.org/category/richland-county/) - [Crawford County](https://firstperson.org/category/crawford-county/) - [Iowa County](https://firstperson.org/category/iowa-county/) - [Grant County](https://firstperson.org/category/grant-county/) - [Green County](https://firstperson.org/category/green-county/) - [Lafayette County](https://firstperson.org/category/lafayette-county/) ## Tags - [Spanish Speaking](https://firstperson.org/tag/spanish-speaking/) - [Bilingual](https://firstperson.org/tag/bilingual/) - [Albanian](https://firstperson.org/tag/albanian/) - [Hmong](https://firstperson.org/tag/hmong/)